Privacy
Overview
This policy explains how Séraphine SAS (“we”, “us”), 12 rue Charlot, 75003 Paris, collects, uses and protects the personal information of visitors to this site and of our clients. By using the site you agree to the practices described here.
Data We Collect
We collect information you provide directly — name, email, shipping address and order details — as well as data gathered automatically, such as device and usage information. We do not knowingly collect data from anyone under the age of 16.
Use
Your information is used to process orders, provide customer service, and — where you have opted in — send editorial and product updates. We do not sell your personal information to third parties.
Your Rights
Under the GDPR you may ask for access to, correction of, or deletion of your personal data, or object to how we use it. Write to hello@seraphine-atelier.com and we answer within 30 days. You may also contact the CNIL, the French data protection authority.
Contact
Questions about this policy may be sent to hello@seraphine-atelier.com or by post to Séraphine SAS, 12 rue Charlot, 75003 Paris. This policy was last updated on 1 October 2026.